Can I send a parcel to a PO box?

The short answer is no you cannot send a parcel to a PO box. As parcel companies are primarily used to track and confirm delivery of their assignments, as well as for guaranteed delivery at specific dates and times, sending a parcel to a post office box is impossible. With no one to sign and accept delivery of your parcel at the destination, parcels cannot complete their mandate and, as such, will not deliver to a PO box.

If the issue around using a full address for delivery is that the recipient won’t be home and would prefer to collect from the post office, then choose a parcel service that will redeliver to a local post office after one failed delivery attempt. Alternatively, the recipient can ask for the parcel to be redelivered to a work place or alternative address where someone can sign for delivery.

Deliver to an international PO box may be possible, but will depend on a number of factors including the parcel’s contents, destination, service chosen and, obviously, the parcel company you use. Double check with your parcel company of choice, or search for a parcel company that can provide the service you need and ask for more information.

Should you be wishing to deliver your parcel to a HM Forces PO box, however, there are some parcel companies who can accommodate you. In order to ship to a BFPO, the parcel company will need the BFPO number, name, rank, sub-unit and unit to ensure that your parcel is delivered correctly. When sending abroad, tracking is only available on your parcel up until the point of departure from the UK, no tracking information can be provided past UK borders for security reasons. Due to the transitory nature of enlisted personnel, should the service member be relocated after your parcel has been shipped, some parcel companies will redirect free of charge.

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