Questions

Question: Hi, when do you want the collection/delivery? Thanks Mike - tesla_couriers (13-10-2019)

Response: Whenever suits you, as long as I could have it with me by the 9th December that would be brilliant.
Ideally it would be picked up on the 29th October and with me in Aberdeenshire by the 1st November.

Question: Hi, we can collect your order on 24th Oct and deliver it on 28th, 29th Oct, as we are once per 3 weeks in your delivery area. Are there any stairs? Mike - tesla_couriers (13-10-2019)

Response: Hi Mike,
The pick up date is fine but I’m at work on the 28th and 29th. Would it be possible to have it delivered on the 30th?

No stairs but a few steps waking into and out the house.

Question: Unfortunately, no, as we are in your delivery area rarely, on specific days. So we can deliver your order on 28th, 29th Oct or on 14th, 15th Nov. Please let us know. Mike - tesla_couriers (13-10-2019)

Response: No problem
In that case the 14th/15th November would be best as I’ll be off work for delivery.
Could you have an idea of when it could be picked up so I can notify the owners.
Cheers

Question: We can collect your order every Tuesday, Thursday or Saturday. We can collect your order on 29th Oct, or on 31st, or on 2nd Nov, or 5th, or on 7th or on 9th Nov. go ahead and accept us. Our manager will contact both sides a day before collection and delivery to confirm 3 hours window time slot of arrival. Thanks, Mike

- tesla_couriers (13-10-2019)

Response: Excellent Mike thank you.
I just need to confirm a few things with the owners and I’ll be back in touch to accept as soon as I know what’s going on.
Cheers!

Question: Ok, thank you. Mike - tesla_couriers (13-10-2019)

Response: Good Afternoon Mike,
Just wondering if you can confirm the cost and there are no hidden or extra charges before I accept.
Cheers!

Question: Hi, we will do your job for 151 all in. Our bid is all inclusive, without extra costs. Waiting for you order. Thank you. Mike - tesla_couriers (14-10-2019)

Response: Brilliant thanks Mike.
Just wondering if you could confirm you have received the deposit and if you could also confirm the pick up date so I can confirm the pick up date to the owners in Hexham.
Also if you can advise if you require any more information or if you have received everything you need.

Cheers

Question: Hi, yes, thank you for accepting us! Our manager will contact both sides a day before collection and delivery to confirm 3 hours window time slot of arrival. Mike - tesla_couriers (15-10-2019)

Response: Excellent, could you confirm the pick up date
Cheers!

Question: Hi, we can collect your order on 29th Oct. Do you need it later? Thank you, Mike - tesla_couriers (15-10-2019)

Response: The 29th is perfect thank you Mike
Cheers!

Question: Thank you, too. Mike - tesla_couriers (15-10-2019)

Response: Hi Mike,
I’ve just spoken to the owners and they haven’t received a call or text stating the pick up time slot for tomorrow.
Can you confirm that they should still receive a text or call regarding the piano being picked up tomorrow the 29th October as agreed.

Cheers!

Question: Hi, collection is between 6.43 pm - 9.43 pm. please confirm ASAP the collection phone number and full collection address. Waiting for your reply. Thank you, Mike - tesla_couriers (28-10-2019)

Response: Collection phone number:
+44 7443 509293
Collection address:
Highford cottage, highford lane, Hexham, Northumberland, Ne46 2NA.

Please call me on 07766222325 if you can’t get through to the collection number.
--------------------------------
Hi Mike,
Please note there will also be a piano stool and sheet music to accompany the piano.
Cheers!
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Hi Mike,
I’ve had the text through regarding confirmation.
The postcode on the courier confirmation page is incorrect.
Please note the correct post code is NE46 2NA.

Please can you confirm you are collecting from highford cottage at NE46 2NA.

Cheers

Question: Hi, collection is done. Our manager has just informed me we can deliver your order on 1st Nov, as we have a free window. Are you ok with the date? If you are not available, we will deliver it on 14th, 15th, as agreed. Waiting for your cofirmation. Thank you, Mike - tesla_couriers (29-10-2019)

Response: Hi Mike,

Yes! That would be brilliant thank you.
I’ll be in all day Friday the 1st November
Thank you
Cheers!

Question: Thank you for confirmation. Mike - tesla_couriers (29-10-2019)

Response: Hi Mike,
Exceptional service.
Thank you for everything you and the team have done.
Cheers!

Question: Hi, thank you, too. You are always welcome! Mike - tesla_couriers (03-11-2019)

Response: No response yet