Questions

Question: Hi, when do you want the collection/delivery? Thanks Mike - tesla_couriers (02-02-2018)

Response: Hi Mike,

The sooner the better please Mike. The cages are dismantled. How would we go about packing them as they’re huge? Or would u just lay them flat?
Thanks

Question: Hello, we can collect your order on 7th and deliver it on 8th or 9th. Please do not worry, the item will be handled with care. We have blankets to cover the items during the transportation and it is in our interest for items to arrive the same condition as they were collected.
We have a storage where items are being securely kept. And we have insurance as well. Please confirm how many items you have and if both ends are ground floor. thank you, Mike
- tesla_couriers (02-02-2018)

Response: Hi Mike,
There are steps to our house(8 steps). All cages and Java stand are on the ground floor.
There are 7 panels to each cage (3 cages in total) plus a Java stand.
When delivering it will be to an upstairs floor in a house.

What time would you be collecting on the 7th please? Would it be possible to deliver on the 8th? As we’ll be travelling up on the 9th with the Birds and preferably would want the cages set up the other end ready.

Kind Regards
Nicola

Question: Hi, Nicola.
It`s hard to predict the time at the moment as we are doing our route a day before. But our manager will contact both sides a day before collection and delivery to confirm 3 hours window time slot of arrival. Based on all details, I have updated the quote for 2 men and upstairs floor. We will deliver yur order on 8th, but you need to decie ASAP, otherwise other customers will book us for other direction. Go ahead and accept us, pay the deposit and complete the form with all addresses and contact details. Once we receive the confirmation from site, we will book your order and take care of the rest.
Waiting for your order.Thank you, Mike
- tesla_couriers (02-02-2018)

Response: Hey Mike,

Sorry I was confused at the different quotes come through. Can u confirm what the amount is? And what date are u collecting from me please?
That’s great u can deliver on the 8th. I can travel up on the 9th then.
So ur 2 men are happy to take panel by panel down to the lorry ? There will be around 21 panels and a Java stand.

Then they’re ok to take the panels up one floor the other end?

Just didn’t want any confusion on the day.

Kind regards
Nicola

Question: Hello, sorry for the confusion. We will collect your order on 7th and deliver it on 8th. The total amount is 176, including the deposit, 2 men and upstairs. If it suits you, go ahead and accept us. Our manager will liaise with both ends a day before to confirm the 3 hours window.
Thanks
Mike - tesla_couriers (02-02-2018)

Response: No response yet