What I offer you here is my best! All the time! Every time!
Usually there are two of us so no assistance is required at either end. On those times when there is only one I will state that assistance may be needed and I will adjust the quote accordingly.
I have been described recently by a customer as ‘a cheerful old school gent ‘
I love that, it describes me and the service I offer to a tee.
Good old fashioned values!
Please note that I do not sit on the internet all day bidding for work.
I state the price which I can afford to do it for and I'm afraid...that’s it!
Your goods will be blanket wrapped and strapped when necessary and we never ever just dump it on the front lawn in the rain (I’ve heard that happens)
Also I will always try to collect and deliver the same day, again, if that is not possible then I have warm, dry, secure storage when necessary.
We make sure whenever possible that your delivery is placed as you want it, where you want it, if that means upstairs then so be it, we might joke a little, but we will still do it… and with a smile…..THAT'S WHO WE ARE !!
We look forward to seeing you.
Recent Feedback for rofell
|2 seater cream leather sofa
|Great service - 2 guys handled it all, on time and friendly. Thanks!
|Hardwood Spindles For Stairs,Georgian,Victorian 45mm ,980mm ,Used But Like
Roger, really pleasant guy, realistic pricing, excellent communication, delivered bang on time ( slighty earlier), pleasure to deal with, definitely will use again in the future.
Will recommend to other people.
Response:Thank you for your review. It was a pleasure to meet you Regards Roger
|used cast iron fire basket
|I would highly recommend ervice as professional, organised, and reasonably priced. Roger was the first to contact us with a quote and quick to follow up. He was easy to get in contact with, ever friendly, and kept me informed of any changes to the schedule. He delivered the item the same day and was so pleasant my dog even tried to leave with him!
Response:Hi. It was a pleasure to meet you. Thank you for your trust.
|Roll of Vinyl flooring
|Roger is lovely, provides excellent careful service, great communication, I would happily use again in the future. Thanks Roger
Response:Thank you very much. It was nice to meet you and you rare dogs Regards Roger
|Great dealing with Roger! Punctual, professional and a pleasure to deal with.
Response:Thank you Richard. Very grateful Roger
|2 single beds and two boxes
|We were very pleased with the excellent standard of service provided by Roger and Adam. They removed two orthopaedic beds and various boxes and black bags from Wales to Lincoln in a single day. Very efficient and effective in all aspects with a lovely dry humour and a personal, friendly service.
We would recommend him to anyone and if we need any removals in the future he will be the one we engage.
Thank you......Vernon and Carol
Response:Thank you both for your friendly hospitality. It was a pleasure to meet you Regards Roger
| Very punctual and good service.
Response:Thank you for your kind words. I’m glad you was happy with the service. You made things very easy to arrange. Thanks again Regards Roger
|Marble top console table
Top class communication... very helpful and honest with quick next day turnaround.
Very much appreciated
Response:Much appreciated. Thank you
|Fireside chairs x 2
|Excellent service - prompt, reliable, helpful.
Response:Thank you. It was a pleasure working for you Regards Roger
|Car Undertray (composite/lightweight)
|Excellent person to deal with, on time on the agreed date, and the part was delivered without damage. I wholeheartedly recommend Roger.
Response:Thank you Sir. Much obliged
|Roger Rofell was great - very professional and hardworking! Placed the heavy sideboard on the first floor which wasn’t easy but he and his assistant did it really well - really appreciate the service.
Response:Thank you for such a nice response. It was a pleasure to meet you and hope perhaps to help again sometime.
|Nissan Navara D40 Mountain Top 2006- 2012.
|Great service and wouldn't hesitate to recommend Roger's services to anyone.
Response:Thank you Dan, It was nice to meet you and your family.
|Leather corner sofa
|Excellent service. Polite and friendly and punctual. Would definitely use again. Thanks
Response:Thank you for that. It’s much appreciated
|Horn Sewing Machine Cabinet - Made in Germany
|Excellent service at an excellent price
Response:Thank you was a pleasure to meet you
|Marble coffee table
|Fully recommend - helped me with a last minute delivery and was punctual, reliable and made the whole experience very easy for me. Great service. Thanks
Response:Thank you it was a pleasure to meet you
|Two seater sofa
Response:You’re welcome. Thank you very much
|Very helpful and collected next day which was needed at last minute!
Will definitely keep on file for future jobs.
Response:Thank you. Very organised and hdelpful. Regards Rogeri
|2 seater rattan sofa
|Rofell gave an excellent serivice. Replied when no one else did as it was late in the day. Offered next day pick up and delivery. Easy transaction. Polite professional and I was very satisfied with the service.
Response:Thank you for your kind words. It was a pleasure to meet you Regards Roger
|2 x terracotta rhubarb pots
|It was a pleasure dealing with Roger. Easy communications. 2 fragile rhubarb forcing pots were collected from a garden centre. Packed and delivered to me at the agreed time on the same day, just 3 days after placing the order.
Garden centres are not always the easiest people to deal with as the contacts often work part time.
Roger rang ahead & ensured the goods were ready for collection. He went that extra mile & even rang me as he left Burton on Trent to confirm the arrival time in Milton Keynes.
All this on a Saturday morning.
The pots arrived in perfect condition.
I would recommend his professional service and definitely use again.
Response:A glowing recommendation for which I thank you. It was a pleasure and you made it easy with excellent direction. Regards Roger
|Brilliant service,excellent communication,very competitve price,would definitely recommend to anyone.Thanks.
Response:Thank you for your kind remarks. It was a pleasure to meet you and you made the job easy with precise information
|Solid Oak Extra Large Extending Dining Table, 180cm - 230cm. And Six Oak Ch
|Excellent service, would highly recommend!
Response:Excellent customer. Very helpful. J
|MX5 Mk2.5 Hardtop - Garnet Red (Indiana)
|Fast, efficient and reasonably priced. Would definitely use again.
Response:Excellent customer , very helpful. Thank you for your comments and your business. Regards Roger
|x2 cast iron fireplaces
|Really excellent service - picked up from central London and delivered heavy cast iron fires to Yorkshire on time and within 2 days of booking and he sorted everything at very competitive price! Thanks Roger!
Response:Excellent customer .Thank you for your comments. Pleased to have been of help.
|Keystone Cavity Wall Lintels 150mm cavity ( Catnic IG )
|Great communication, even though it was late evening and the job was very next day. Great value. Friendly chap. Would definitely use again, the pick up was with me by lunchtime and he only accepted the job late the night before! Thanks.
Response:Nice helpful guy. Thank you.
|1 coffee table and 2 side tables
|Fast and hassle free friendly service. Three tables delivered within less than 24 hours. Thanks
Response:Thank you. Very nice of you to say. Look forward to meeting you again sometime.
|There is currently no neutral feedback for this company on this page
|There is currently no negative feedback for this company on this page
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