Transport Provider Profile: courierman02

Highlights of Qualifications:

Substantial experience in providing transportation support for courier services

Thorough knowledge of various dispatch software

Outstanding knowledge of scheduling route maps

Ability to interpret maps efficiently and accurately

Ability to resolve issues through appropriate strategies

Solid understanding of resolving various issues

Professional Experience:



Courier Dispatcher



, Rhine, GA



August 2012 – Present



Responsibilities:



Performed research on unfinished loads on an everyday basis.

Maintained record and tracked contained availability for every TMS.

Coordinated with drivers and provided an update for driver activity.

Monitored destination of courier and assigned appropriate vehicles.

Managed and distributed keys, beepers and record sheets to couriers.

Communicated with customers and couriers to investigate missing requirements.

Courier Dispatcher

Delivery Service



May 2009 – July 2012



Responsibilities:



Maintained record of customer requests and associated inventory.

Managed various inbound and outbound calls and ensured efficient entry into the system.

Coordinated with dispatch departments and ensured completion of pick-ups.

Ensured specimens pick up from clients and transported the same to the laboratory.

Greeted customers on call and answered appropriately.

Scheduled all incoming and outgoing courier to ensure customer satisfaction.