We always provide a LWB Mercedes Benz Sprinter fully equipped with straps and blankets. Our professional team will ensure that your goods are always safe. We are fully insured. We also offer Sameday or nextday service.
Recent Feedback for rocket2000
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Small sideboard | bluecreamking | Outstanding service. Collected the same day. Lovely guys. Thank you. | |
| Mattress | angelaiglesias13 | Very nice and professional people | |
| 2x Beautiful LEBUS Vintage Chest Of Drawers very good condition | jill-22 | Highly Recommend rocket 2000, they packed the furniture beautifully. The driver was polite and really helpful. Excellent service | |
| Bench press and weights | fiona-49 | Once the booking was made and the deposit paid he kept in touch and completed the delivery safely and in good time.
Would recommend and use again. Response:Thanks for the awesome review, Fiona! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| antique cast iron garden table | flightnurse1986 | The gentleman could not have been nicer,so helpful thank you Response:Thanks for the awesome review, Marianne! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| mattress | marywolf | good communication. very polite manner. | |
| Vintage China Cabinet | androfrang | It was my first time using the service provided by Wadez. I needed to transport an old glass display cabinet. The gentleman that was named Kelvin was very polite and thorough and willing to help. Working very hard but having a smile (as far as I could tell at least, as he was wearing a mask as per guidelines). As the item was mostly made out of glass I was pleased that he was very careful and it arrived safe with no breakage/chipping etc. | |
| hall table (unassembled) | jeannerollin3 | very good service, and a very competitive price for taking a small item from Wales to Scotland. They were even able to accommodate a specified delivery date. Only one small point - communication could improve a bit, I had to text a few times to confirm pickup/delivery etc but texts were always answered promptly. Response:Thanks for the awesome review, Jeanne! We will continue to work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| Cranford Charcoal Grill BBQ | ramoulson | polite and good to deal with. Response:Thanks for the awesome review, Richard! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| sofa | robert-2044 | Delivery speed amazingly fast.
Customer service extremely good.
Price very competitive.
Only negative was the the assistant was a heavy smoker and brought the smell of cigarettes from the truck and into our house. Response:Thanks for the awesome review, Robert! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| solid oak Farmhouse dining table used Very Good Condition Very Heavy Sit 8/ | markcassell28 | Great job delivering a large, bulky item in 1 week Response:Thanks for the awesome review, Mark! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers! | |
| Dining table +6 chairs | gontrandnounagnon | Thanks for delivering the furniture. A bite of stress in arranging with seller but job well done.
Thanks and All the best. Response:Thank you, it was a pleasure working for your. We wish you the best. | |
| NEW 5 FT KING SIZE UPHOLSTERED HEADBOARD | tinaann.ward | No communication unless I contacted them no collection or delivery advice received, they promised times but never stuck to them. Wanted to deliver after 10.15pm I refused. Made arrangements for 8.30am the next day arrived just after 11..30am Item arrived partially unwrapped and was marked. It was secure and no marks when it left the other end. Not the best service at all. One person didn’t wear a mask so not really COVID compliant. | |
| Loaf Flopster Old Blue Velvet Love Seat Loveseat Sofa Available | rachel.rowe | I booked Wadez Logistics to transport a sofa that I had bought on ebay from London to Oxford in November 2020. They collected it and never delivered it. For months I was told repeatedly that it would be delivered "tomorrow", "on Friday", "later today". It never arrived. I was told about family bereavements and vans that had broken down or got stuck in snow drifts. Six months later the sofa has still not arrived. I ended up contacting the police and taking the company to court to recover the cost of the sofa. The court found in my favour, but they have still not paid. Don't use Wadez Logistics. | |
| A vulcanising press / heat press | hannah-177 | Initially, communication was good and I was able to speak to someone on the phone about the job / all seemed ok. On the day of the pick up, I was texted to say that their van had broken down but they would hopefully have it fixed that day and my item picked up later. But then everything went silent, their phone was switched off and no reply on email. I waited 24 hours and still the same. I sent messages to cancel the job but never even heard back or received any explanation! | |
| Serious Readers High Definition Floor Light - Black - Perfect Condition | julia-1974 | REALLY BAD. DO NOT USE THIS SERVEICE. THEY ARE A SCAM. I HAVE PAID £12.95 DEPOSIT AND NOT HEARD DESPITE CHASING. ALL PHONES ARE TURNED OFF!! | |
| King size bed (in 5 parts), mirror, chair, desk. | matrundle | Said they would collect on Wednesday, they didn't as the van had apparantly broken down. They sent a message saying the van was fixed and the item would be collected on Thursday. They didn't turn up and had their phone turned off and didn't answer any messages for the next 2 days. If you can't do the job fine. At least have the professionalism to let your paying customer know rather than just turning your phone off. Unreliable and unprofessional. | |
| 4chairs | denise-19 | My delivery has not shown up and there’s no contact at all. Phone number says it’s switched off. Not at all happy | |
| ladderax | amanda.baggott9 | Yes they are the cheapest price- but they are not worth it. Pick up went ok- but they did not respond to any of my enquiries about what day they would deliver- the first I knew was when the driver called asking for my exact address as he was 10 minutes away. I wasn’t fussed about a speedy delivery but they didn’t tell me the day they were delivering. I wasn’t home so I rushed back to accept the delivery and in the haste and confusion a vital (small) part was left in the van. I called the driver- phone was off. I texted him- no response. I called the main number, then texted, no response. This has been going on for a week. I got the delivery quote office involved- they can’t contact them either. Now I have furniture I can’t assemble and a company that won’t respond. | |
| Fire Drift Pachislo Slot Machine Fruit Machine | nicksaunders1979 | Was promised delivery either Fri or Sat, both the person i needed item collected from and myself left messages but no one ever got back to us. I have now had to cancel this one and book another, need to get my deposit back also. | |
| 2 large boxes containing a bed | harrb234 | Initially stated that their van broke down then failed to reply to messages, Then I had to cancel the order due to uncertainty after the owner either blocked me or turned there phone off. Due to this I have a product which I now cannot return to the sender as it’s too late. | |
| Garden gate | rustytygarth | Two many phone call promises which failed to get action on collection. No problems once item eventually collected Response:I can only apologise, sometimes there are things beyond our control which may cause delays. I am very sorry for the delay. | |