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Recent Feedback for a2bdispatch
|Ducal Diplomat Pine Workstation||mariacrofts||Excellent. Punctual, friendly, great communications.|
|Gearbox a drive shafts||traceysmrt||Very helpful & pleasant man. Would use again ????|
|Alloy Wheels 19” For VW T6/T5||stevechambers1985||Great service, fast response time and kept me well informed. I would definitely recommend Steve.|
|There is currently no neutral feedback for this company on this page|
|6 small boxes, 1 medium box, 2 big suitcases, 1 medium suitcase, 42 inch TV||vaishnavichandran27||Utter scam artist! Cancelled on me an hour before the pick up and rendered me homeless for two days. He didn’t even care to answer a single call or text. I am a student from a different country, I literally had NOWHERE TO GO.
I had to spend 200 pounds extra and I have severe anxiety because of this disgusting and unprofessional man called “Steven” from Saw Gates.
He hasn’t even returned my deposit. SCAMMER! |
Response:Hi, Firstly, I do not take a deposit, its delivery quote compare that take deposits. Secondly, it was explained to you that the clutch has failed on the truck the same day we had scheduled collections and deliveries which is impossible to prevent, yes I totally understand it is a nightmare for me and all the customers but it is only you out of all the customers I had let down that has not been understanding and very rude sending rude text messages and leaving this feedback. I also explained I was currently in the middle of trying to hire another truck but due to the short notice I couldn't succeed in hiring one. I also explained I would be more than happy to rebook you in for another day once the truck has been recovered from the road side and fixed. If you are a student from a different country then i suggest you work on your attitude because I would not speak to someone in my own country like you and certainly wouldn't speak to someone in another country the way you think is acceptable. You have no respect for the people of this country clearly and certainly you are not understanding because 11 customers where let down and only you was not understanding and abusive.