Further information: Hi there! We provide a stress free moving experience with particular emphasis on great customer service. Please let us know which floors both properties are on and whether there is help to load/unload? Many thanks

Question: Hi there,
Thanks for the quote. Here are the full specs:

We have packed everything, so no packing needed, just moving the actual boxes. The current flat is on the 4th floor with no lift, and the new flat is on the 1st floor with no lift.
To be moved we have (just confirming what you already see in the entry):
- 1 dining chair
- 1 TV 42’’
- 1 Computer
- About 30-40 medium boxes (including a few hand luggage)
- 5 wardrobe boxes + 5 suitcases + 1/2 large boxes.

My wife is pregnant so she cannot help at all. I can probably help, but think this would need two men and a large van.

The plan is to start this around 1pm this Friday please.

Let me know if you are still available?

Regards
N - (25-09-2018)

Response: Hi, thanks for your message. Thats fine, we'll be at the collection between 1pm and 2pm. We'll provide two men for the job. Accept bid now so we can secure that slot for you. Many thanks - (25-09-2018)

Question: All good - accepted the bid and paid the deposit.
Please aim towards 1pm and not much later so that we can finish as early as possible.

Thanks
Nick - (26-09-2018)

Response: Hi Nick, thanks for accepting our quote. We'll aim to arrive as early as possible. See you then. - (26-09-2018)

Question: Hi
I have tried to call you just now.
Following our conversation today, can you please confirm that the moving will start tomorrow, Saturday, around 8-8:30am?
Also can you please share with me your company’s terms and conditions for the move so that I have them on file? Finally, please suggest in writing the discount you suggested for the inconvenience caused (indeed not your fault, but not ours either).
Kind regards
Nick - (28-09-2018)

Response: No reply yet