Further information: Hi there! We provide a stress free moving experience with particular emphasis on great customer service. Please let us know if you have any special requirements. Many thanks

Question: Hi, I am still considering your quote but before booking please can you confirm that the truck will be big enough for 2 x King Beds, 1 Cot, 4 Chest of Drawers, 1 x 3 Couch, 1 x 2 Couch, 2 x Arm Chair, 8 Dining Chairs and Table, Microwave, Fridge, Freezer, Dishwasher, Tumble Dryer, Washing Machine, Coffee Table, 3 Desks, 4 Office Chairs, 2 Rugs, 4 Large Pictures, 1 Large Mirror on Stand, 1 x Picnic Bench, 2 x Bicycles, 1 Toy Chest, 2 Toy Boxes, 6 Large Boxes, 20 Medium Boxes, Ironing Board, Bin, Lawnmower, Strimmer, 3 x TV's, 1 Garage Workbench, 1 Laundry Basket, 6 Cases.
Thanks
Holly - (08-08-2018)

Response: Hi Holly, thanks for your message. That's fine, we'll provide enough vehicles and man power to ensure the move goes smoothly. If this suits you, accept bid now so we can secure that slot for you. Many thanks - (08-08-2018)

Question: Hi,
Thanks for confirmation of that. I have read some horrendous stories online about movers not arriving on the day. What guarantee do I have that all will go as planned?

Secondly is the move subject to a time frame and if it goes over we will be charged more?

How much is the insurance cover and the excess?

After paying the deposit, when is the final payment due?

Thanks
Holly - (09-08-2018)

Response: Hi Holly, we are insured to carry goods up to £10,000. There'll be no additional charges, the quoted price is for the whole job. Final payment is due upon completion of the job on the day. I hope that helps. - (09-08-2018)

Question: Before I pay the deposit, please can you confirm that you will be able to do the job i.e. move entire house contents from Milton Keynes to Hamworthy in Poole on Thursday 30 August starting at 8am.
- (09-08-2018)

Response: Yes, we can confirm 8am start on 30th August to move the entire house contents. Many thanks - (09-08-2018)

Question: Hi I paid the deposit yesterday but have not received anything formally from your company. Please can you confirm receipt of the deposit and confirmation of everything from your company.
Thanks
Holly - (10-08-2018)

Response: Hi Holly thanks for accepting our quote. we can confirm the deposit payment, booking has been secured as specified. A member of our team will contact you early next week to finalise arrangements. - (10-08-2018)

Question: I still have heard nothing. Am concerned.
I would expect a formal written acknowledgement confirming arrangements. - (13-08-2018)

Response: No reply yet