Further information: I can do this return for you. Thanks

Question: thanks for getting back to me. It is the surplus we left over and the seller requested the return needs to be arranged by myself with the following requirement:
“These items must be returned to our warehouse by 29/3/2019 along with a copy of the attached Goods Return Note. We take no responsibility for any item(s) that cannot be traced because they are returned without the authorised paperwork.”

I can provide the Good Return Note but I’m not sure if you can provide a tracked service or similar to ensure the item are handed over to the right destination?

Also I have 26 individual boxes but uncertain if I need to gat an overall wrapping package for them for protection. Please advise if you can help. - (19-03-2019)

Response: Hi yes I can, I’m assuming it’s uk flooring direct in Hinkcley? I know they are very fussy with returns so if you can make sure that all packaging is intact as they will send back any opened packages. And also to check the corners of the boxes to make sure they are no knocks as they deem this damage too.
I’m happy to do it this week for you . Thanks - (19-03-2019)

Question: yes it is the uk flooring direct. I will check on the status but all boxes should be unopened - just not sure how "damaged" the corners will be.

Sounds like you have previously dealt with them which is very reassuring. Can you advise on the payment procedures - do I make a deposit first and then the residual upon completion?

Also re collection date I can only do this Friday 1300-1500 as won't be on site any other days. If this is the case when can you make the delivery?

Best. - (20-03-2019)

Response: Friday 1pm is good, I'm happy with that - (20-03-2019)