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Question: Thanks for your quote. Basically it's seven boxes.that need to go back to the supplier. Their terms are below. The boxes range in weight between 20kg and 33 kg.

https://www.happybeds.co.uk/help-and-advice/returns-refunds

If you are ok with this then I am happy for you to have the job.

Looks like they will need a tracking number - (29-05-2023)

Response: Hi
That is okay with us, we deal with furniture as a business and transportation of goods etc, the only issue is tracking? We wouldn’t be able to provide that with third party goods, however we can definitely provide proof of delivery signed delivery sheet and a pic as standard. Let me know once booked we are good

Thanks - (29-05-2023)

Question: Ok. I'll call them tomorrow and see what they say about the tracking number thing. I get the feeling that they will be a nightmare...fingers crossed though

Will let you know - (29-05-2023)

Response: Hi
That’s no issues, we can offer a picture and proof of delivery signed for on the delivery despatch should be sufficient as most couriers are using the same method

Thanks - (29-05-2023)

Question: hi when would you be able to do this job? - (30-05-2023)

Response: Hiya
We can do Within the next two to three days for you once the job is booked from your end and we have confirmation, so would be around Thursday or Saturday, let me know when the booking is complete

Thank you - (30-05-2023)

Question: i, i have booked this. would need to be Thursday as they are closed at weekends - (30-05-2023)

Response: No reply yet

Question: HI, i was expecting a call this morning to arrange collection but have heard nothing. what time are you coming to collect the furniture.

thanks
- (01-06-2023)

Response: Hi good morning
Apologies, we are on route, ETA to you around 10-10:30

Thanks - (01-06-2023)