Further information: Hi,
Our quote is based on a premium tracked door 2 door delivery by AIR within 5-7 working days, full online tracking provided throughout and custom documents created on your behalf. No additional charges for custom documentation. The courier in Canada will contact you directly for clearance. No excessive clearance charges like when shipping by Air freight.
Kind regards
Alex

Question: Hello,
Thanks for your quote from earlier this month. I am interested in using you, but have a couple of questions and some changes to make you aware of. These are just personal items of my daughter's- some clothes, pictures, momentos, old school things etc, so very little financial value. The load has changed slightly and now comprise:- one pine trunk; one picture box; and 6 cardboard boxes, all the same size. I can provide sizes/weights individually, but essentially 1 cu metre and 110 kg. 1) these items are separate ( not in a crate )- is that ok?; 2) Do I secure the boxes with tape- what happens if customs want to look inside? What is the best way to secure the trunk- there is no lock.3) is it truly door to door ie. collected from my house (PE8 4JQ ) and delivered to my daughter in Smithers, British Columbia? Your responses would be appreciated. Iain - (23-06-2022)

Response: Hi Iain,

Thank you for the details, can you not package the contents of the pine trunk into regular cardboard boxes?

Customs may cause issues in regards to the pine trunk because any wood being sent into Canada and the USA needs to be fumigated and stamped (ISPM 15)

Yes all boxes need to be secured well with tape on both sides, if customs do want to examine contents they will open the boxes and reseal them after confirming.

Our quotes are door to door, they will be collected from your front door and delivered to the front door of your house or building (ground floor) if flats.

If customs require any further information which is likely as goods are personal effects they will contact you directly via phone or email in Canada.

If you can confirm size/weights per package and confirm you can repack the items in the trunk into boxes that would allow me to give you a accurate and updated quote.

Kind regards
Alex - (23-06-2022)

Question: Thanks, Alex- very helpful. I would rather repack the trunk, but my daughter really wanted it. However, the customs point is important so I shall see if I can persuade her to give up on that. I shall get back to you with sizes / weights as soon as I can. On the customs needing to clarify anything, do they contact me as the sender or my daughter, as the receiver and who has Canadian residency? Iain - (23-06-2022)

Response: No reply yet

Question: Alex. Assuming my daughter wants to go ahead without the pine trunk I will repackage it. Already, I have six cardboard boxes ( 500x300x300 ) and I will need another two or three for the trunk contents, plus the picture box (840x630x100 ). Although the overall volume will stay the same, is there any advantage in using slightly bigger boxes, say 540x446x446 in order to reduce the actual number of boxes in transit? Many thanks, Iain - (24-06-2022)

Response: Hi Iian,

The larger boxes would be a higher volume per box, the smaller boxes would be suitable for upto 10kgs and the larger ones would be suitable for upto 22kgs. The weights are based on what the courier would base their charge on even if each respective box had less weight than the cover I have indicated as quotes are based on size (volume) and weights per box and is charged for whichever is higher per box.

If you packaged the 6 boxes into 2 larger boxes as indicated and the weight of each was less than 22kg then this would work out in your favour in regards to transport costs. If you would need to pack them into 3 larger boxes then the price would be slightly higher as volume is 10% higher than using the smaller boxes, hope that makes sense.

If you could pack all the items into 3 larger boxes with 22kg max weights per box that would work out cheaper than 9 small boxes with 10kgs cover per box.

For 9 boxes 50x30x30 - upto 10kgs per box and 1 picture box 84x63x10cm the price would be around 840gbp
For 3 large boxes upto 22kgs each and 1 picture box the price would be around 706gbp

Customs would contact your daughter the receiver as it will be her personal effects. Z

If you need any more assistance or info just let me know.

Kind regards
Alex - (24-06-2022)

Question: Hi Alex. I have now persuaded my daughter to do without either of the trunks so the load is now made up as detailed below. Perhaps you could give me a price. If you need any further information, please let me know.
8 x cardboard boxes all 500x300x300 plus one picture box 830x600x150. Weights:-( kgs )
1=10; 2= 10; 3=8; 4= 11; 5= 15; 6= 9; 7=12; 8= 6.
Picture box= 16.
Best wishes, Iain - (27-06-2022)

Response: Hi Iain,

Please let me know if you need any further information in regards to the quote..

Kind regards
Alex - (29-06-2022)