Further information: Hi. I have had many jobs collecting from the Felixstowe Docks and know the procedure very well. I have also moved many Mustang's and can provide references from my customers if required. Regards, Richard.

Question: How soon can you collect/deliver? Pleased to hear you know the procedure, at least one of us needs to! - (04-10-2018)

Response: Hi. The docks are not usually open over the weekend so the earliest I could do it would be a collection on Monday around 1:00 pm and a delivery to you around 5:00 pm the same day, or any day and time from Wednesday onwards. I hope this helps. Regards, Richard. - (04-10-2018)

Question: Hi Richard - thanks. It’s a 1965 mustang which has just been rebuilt and painted. I assume you do the full photography and secure/insured transport. Bit worried the car may get damaged or has in transit. I doubt the car will start it have fuel. I assume you winch it and cover for transport? - (04-10-2018)

Response: Hi. If you want, I can take photo's of your Mustang before I load it and send them to you. I am insured up to £50,000 while your car is being transported. I have a single car, open transporter so your car will not be covered. I can however cover it with a tarpaulin but I really don't advise it as it will flap in the wind on the motorway and could damage the paintwork. I have moved many rare and valuable cars and have never had any problems. If it helps I can get some references from my regular customers for you to put your mind at rest. Also, please read my feedback's on this site for your peace of mind. - (04-10-2018)

Question: I can see you have some good references so I’ll trust you. The car is supposed to be mint so please photograph it before so we’re both covered. Monday would be good as the sooner the better. I’ll book if that’s ok? Are you vat registered btw? - (04-10-2018)

Response: Hi. Great, I'll keep Monday free for you. No I am not vat registered so the price you see is the price you pay. I will need some release documents or numbers to get the car out of the docks though at some point. - (04-10-2018)

Question: Hello Ian
Re: 1965 Ford Mustang – Ian Hall

The warehouse has now unloaded this container and your vehicle has been secured in the below warehouse.

Imorex Bonded Warehouse
Dooley Road
Walton Avenue
Felixstowe
IP11 3HG

Collections are Monday to Friday 0830 - 1600 hrs

Please note as per your arrival notice you get 6 free days before rent is charged @ £10 plus vat per day…..

Container unpacked: 04/10/18

First chargeable day: 11/10/18

Driver collecting must take picture Id and quote the following reference number.

UCN – 65441 8869 003

Please advise who will collect and when as the warehouse will not release the good without prior authorisation.

Collection Notes

When sending a driver to collect or even if you are collecting personally, please ensure the driver is prepared for the vehicle be non-running. The warehouse have limited resources to assist in loading non-running vehicles. (EG – Winch, fuel, Jump Pack)
Also please ensure pictures of all areas (sides / doors / glass / roof / underneath front clip) are taken prior to loading out onto the trailer and also a condition report is completed to ensure if there is any damage that you was not aware of we can check all aspects of the process from the US side through to the UK unloading then onto the collection.
- (04-10-2018)

Response: Hi Ian. I now have all the information I need to collect your Mustang. I personally will be collecting the car and my name is Richard West. My vehicle registration is BV07 KUO. I will be taking photographic proof of identity. You may need to relay this information to Imorex before I collect your car. See you on Monday. Regards, Richard. - (05-10-2018)