The quote is for a man and van service so assistance will be required to help load/unload unless stated otherwise. Once you have accepted our quote we will contact you within 48 hours to arrange everything. We will send you an email generally within 24 hours of the quote being accepted which will have the invoice attached to it. As soon as we have all necessary contact and address details for both collection and delivery addresses, we will get everything in motion to have a hassle free service carried out. We offer a shrink wrapping service at an additional charge of £5 per item in addition to our standard blanket wrap service. Please be aware that by accepting our quote, you are adhering to the contract and no refunds will be given for booking cancellations by either the Buyer or the Seller and premium rate charges will be applied to bookings if nobody is at the property on the specified date on the 1st attempt if a 2nd attempt for collection or delivery is requested. Before accepting this quote, please confirm we are still available with space on the van if it has passed the date of corresponding as the van may have been booked up and will delay the collection/delivery. Please also note, we cannot give times due to the amount of delays that can occur due to traffic/accidents/breakdowns etc. If you are in a major rush for collection/delivery, please state the dates with us as we go all over the UK and try our best to accommodate all customers however, we cannot always do this if we are full on your required dates. We aim to collect and deliver within 10 working days of the quote being accepted. Please do not accept this quote and then expect collection & delivery on specific days or times as we may not be available when specified, so we ask if you have dates in mind, please ask first. The quote is for a ground level - ground level service unless stated before hand. If at either the collection point or the delivery point any items are to be taken down/up flights of stairs, additional charges will apply. By accepting this quote, you are accepting my T&C's detailed above. Any questions, please ask. Kind Regards

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