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Terms and conditions:

1) Extra charges may apply if the actual amount of items on the day of pick-up exceeds the number of items that were included in the original quote. If you underestimate the amount of your items we have the right to charge more.

2) If floor level is not stated extra charges might be incurred.

3) Waiting time exceed 30 minutes at collection/delivery address is charged £20 for every 30 minutes.

4) If an item cannot be removed without breaking/damaging it, we can refuse to transport it without affecting the initial quote.

5) Dismantling/reassembling services are not included in the price unless it was priorly agreed.
6) Additional charges might occur if the road or drive is unsuitable for our vehicles to load and/or unload within 25 meters of the doorway.

7) It is the customer's responsibility to make sure our removal vans will have space to park or you will incur the parking cost. Any parking fines will have to be paid by the customer.

9) Only the transport manager from the head office can ask and give a price for extra charges.

10) You agree to examine the goods carefully and must tell us about any loss or damage to the goods before the removal team leaves delivery address. Any subsequent application will not be considered.

11) Please note that we might take other jobs on board unless you have paid for an exclusive van.

12) Please note that packing materials and packing service are not included in the quote.


By accepting our quote you agree to our Terms & Conditions above.

Offices hours
Mon - Sunday: 8 AM - 8 PM

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