Looking around the internet, on social networking sites and forums there are a lot of couriers, hauliers and other transport companies that aren\u2019t seeing the full benefits of transport comparison websites. Our experience shows that there are number of things you can do to give yourself a much better chance of gaining, regular, quality business from them.<\/p>\n
1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Username<\/p>\n
Always choose a sensible username. Whilst silly ones are funny, they are not appropriate and they certainly don\u2019t convey trust and professionalism to your potential customers.<\/p>\n
2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Profile<\/p>\n
Ensure your profile is complete and up-to-date.\u00a0 In most cases this is the only source of information for your potential customers, ensure all the relevant information is accessible and that it reflects your company positively. This is your chance to \u2018sell\u2019 yourself to the customers and a detailed profile is far more likely to do that than an empty one!<\/p>\n
3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Speed<\/p>\n
Understandably this is not always easy, but if you can try to submit bids as quickly as possible.\u00a0 Customers generally want a bid now, not later. When they submit a request they are motivated, if they don\u2019t get any bids until 3 days later they may have already written it off and found alternative transport.<\/p>\n
4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Additional information<\/p>\n
Always make use of the \u2018additional information\u2019 box when submitting a quote.\u00a0 Answer questions the customer is likely to ask, such as when you can do the job, this will give them peace of mind, but also speed up the process as they won\u2019t need to contact you with a list of questions.<\/p>\n
5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Respond<\/p>\n
Always respond to messages and queries you receive. Its sounds simple but you\u2019d be surprised how many companies don\u2019t!<\/p>\n