Meet the team – Anthony Torney, National Operations Manager Australia

One of the best pieces of feedback we receive is from our customers and transport partners that they can cal us and speak to real humans with any queries or help they need. With this in mind we though we’d tell you a little about us, we’re starting with Anthony Torney who runs our Australian Operation.

Anthony Torney - National Operations Manager Delivery Quote Compare Australia

Anthony Torney

Anthony joined Delivery Quote Compare at the end of 2018 prior to our launch in Australia and has been instrumental in not only ensuring that Delivery Quote Compare meets the needs of the Australian market but also ensuring our processes and operations provide the right support to our clients and transporters.

Anthony brings a wealth of experience in customer service, process management and analysis having held management positions in Super Annuation and telecoms. Here’s a few of the questions we asked him:

What do you enjoy most about working at DQC?

I enjoy empowering customers when it comes to delivery quotes. There are hundreds of options for customers to choose from and Delivery Quote Compare makes it easy by offering one place for many quotes. We also drive prices down for customers, as transporters remain fair and competitive across the market.

Describe your main role.

I am the National Operations Manager for Delivery Quote Compare Australia. My week consists of bringing new transporters to Delivery Quote Compare, managing the social media presence in Australia, resolving customer enquiries via phone and email, as well as providing reporting to senior management.

What challenges do you face daily?

A key challenge I face each day is reminding transporters to log in and check the jobs we have available. Changing behaviour is not an easy task, however I am committed to building professional relationships with each transporter to understand their business, and assist them in making Delivery Quote Compare a viable revenue stream.

How do you see your role developing in the future?

Delivery Quote Compare Australia is relatively new to the market, therefore it is subject to some significant growth in the future. I see my role shifting towards managing a team, with a greater focus on business strategy (growth & user optimisation).

What do you do out of work to wind down?

My partner and I often go away for the weekend a few hours away from Melbourne. We typically hike, visit wineries, and enjoy being out of the city.

Is there anything our customers or transporters should know about you?

I genuinely care about the success of our transporters. I am here to offer assistance wherever they need it to ensure our platform runs efficiently for them. I welcome feedback from transporters and customers, and have implemented several suggestions I have received throughout the past 12 months.

What ever you need moving in Australia visit www.deliveryquotecompare.com.au or if you need help you can contact Anthony directly [email protected]

NEWS

Delivery Quote Compare is growing, we’ve ambitious growth plans for 2020 and were looking for talented passionate people to join us. If you’re interested in what we do and think you have something to offer us please get in touch. Theres no right background for joining DQC its more about how your talent can help us and you.

Post a Comment

Your email is kept private. Required fields are marked *

*
*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>