Further information: Good morning, we're dispatching items to the North & Scotland from Cleethorpes within the next few days and can offer a fantastic rate on this item/s. Many thanks, Craig Helliwell 

Question: Thanks for the quote for collection and delivery. Do you also provide packing? It is a wooden bureau that would require careful packing to avoid damage. Does your fee include insurance? Much thanks, Lucy - (15-06-2020)

Response: Good morning Lucy, thanks for getting in touch. Yes, I can tell it's a lovely piece and it needs special attention. It would load perfectly at the front of the van and I can carefully blanket wrap and strap it in. Your item will be insured for £10k too :) Please let me know if I can be of any further assistance. Many thanks, Craig. - (15-06-2020)

Question: Thanks Craig, then I would like to utilise your services to collect and deliver the bureau. I will, however, need to arrange a day and time with the person I bought it from. I will come back to you once I have that information. Could I receive a quote by email from your company? Much thanks, Lucy - (15-06-2020)

Response: Good morning Lucy,
How are things your end? I'm unable to add details with this agent, they would like all communications to go via this website.
Many thanks,
Craig Helliwell - (16-06-2020)

Question: Okay Craig, her name is Roisin and she would like the collection to take place on Thursday or Friday morning.


Can you advise a time so I can let her know?

Thanks, Lucy - (16-06-2020)

Response: Good morning Lucy,
Would Roisin be available today at all around midday? Failing this around 9am on Friday?
Many thanks, Craig. - (17-06-2020)

Question: I will suggest 9am Friday. - (17-06-2020)

Response: No reply yet

Question: Dear Craig, yes, 9am on Friday morning is fine for Roisin. Please do text her to confirm your arrival. If you can also give me a time for delivery in Glasgow, this will be useful as a friend will need to be at my apartment for the delivery. Much thanks, Lucy - (17-06-2020)

Response: No problem Lucy, you are booked in on an economy delivery which is 7-10 days, this gives us time to collect our other customer's items and deliver them en route. At the moment you would be due to receive your cabinet by next weekend. However, if you would like me to deliver just this item for you on the day of collection I can arrange a special price of an additional £90 (usually £135). This would be guaranteed delivery by mid-afternoon on Friday. Please advise if you would like to proceed. - (17-06-2020)