Further information: Dear Customer,
The Collection/Delivery frame is around 7-14 days(may take longer for the longer distances). We provide on route service only, which means we can collect or deliver when we are in the area. We collect and deliver on WEEKENDS (please check if we can collect/deliver on weekdays for you). We send notifications 2 days in advance with an available time slot for collection/delivery. Each quote includes 2 experienced men(please check). Goods in Transit insurance is up to £10,000. The items which have been transported without packaging are not covered by the insurance. The sender is responsible for the packing and protecting of the item(s) prior to dispatching. Alternatively we can provide a packing service for the additional charge (up to £10) wrapping with stretch film; or protecting with cardboard; or wrapping with bubble wrap (up to £20). We are not liable for any damages to the items transported without sufficient packaging. Also we offer assembling/dismantling service for the additional charge, please ask for the details. The payment is accepted by BANK TRANSFER 24 hours PRIOR TO DELIVERY. Please make sure you have supplied full and correct collection and delivery addresses including the phone numbers well in advance, so we can make the arrangements. Please note that the quote is given on the information provided and any changes will automatically invalidate the quote.
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- Question:
Hi,
When are you able to collect and delivery, also are able to provide two men at the collection pick up not needed at the delivery end I can help?
How would protect the table would put a blanket over it in transit, also the chairs our white how would we protect the chairs?
Regards, - (20-01-2020)
- Response:
Hi, thank you for your message. We have two men team passing the collection area today around midday, so can collect for you and deliver on Saturday the 25th. The items will be wrapped and protected with some stretch film and cardboard for an additional 10 p o u n d s. Please supply collection details including the phone number asap if you would like to go ahead. Otherwise we are in the collection area in about 2-3 weeks time. Kind regards, Roman. - (20-01-2020)
- Question:
Hi,
Many thanks for your response, just to confirm collection midday today?
Regards, - (20-01-2020)
- Response:
Yes, at around 1:30pm. - (20-01-2020)
- Question:
Yes 1 30pm good.
If any delays please let me know.
The mahogany table is in large front room on first floor. It is upturned just in doorway.
The six white chairs are in front room on ground floor.
Could you please get the six best as there are eight ,one is broken and the other is dirty!
Any problems please call me.
Better have them wrapped as dont want table scratched or white chairs dirty!
Many thanks.
David Martin - (20-01-2020)
- Response:
Ok, sure . Please accept the quote asap and supply the collection and the delivery address details including the phone numbers, as I have to pass these details to our team. - (20-01-2020)
- Question:
Hi,
I have accepted now on the site, so you should have all the information,
For the delivery is it going to be Saturday morning?
Many thanks, - (20-01-2020)
- Response:
Hi, yes we have the details. Thank you. I can not give you any time indication regarding the delivery at the moment as I am still collecting orders. Two days in advance I will plan the route and will send you a text with 2 hours delivery time slot for Saturday. Please expect a text on Thursday afternoon. Kind regards, Roman. - (20-01-2020)
- Question:
Yes thats fine .
Thank you.
Morning preferable up to 1pm as can arrange for someone to be in. - (20-01-2020)
- Response:
I will try my best. Kind regards, Roman. - (20-01-2020)
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