Further information: Hi, I'm Adrien, new to this site so I don't have any feedback on here yet but I have lots of previous experience and positive reviews for the quality of my service. I can be very flexible on collection and delivery dates and I have blankets to protect your goods and ratchet straps to secure them in place, so you can be sure they will be transported safely and securely. Please feel free to ask me any questions and I will make sure I put your mind at rest! Thanks
- Question:
Hi,
I too am new to this site & have to say I’m not sure how it all works & what assurances I have that my item will arrive?
Could you collect from my seller on Friday 5th April?
Would you be able to give him a approximate time?
The seller doesn’t want to “package” them in any way is this ok?
When would you get the wheels to me?
Could you give me an approximate time?
Any other information you think I need to know?
Thanks in advance for your help.
Paula. - (27-03-2019)
- Response:
Hi Paula,
Thanks for your message.
In terms of assurances your item will arrive, I am an independent courier and my guarantee to you is that I collect and deliver every item myself, it doesn't go through any distribution/despatch centre nor are any 3rd parties involved (other than Delivery Quote Compare who put us in touch). I presume Delivery Quote Compare might have some sort of cover themselves but I don't know the details, you would have to get in touch with them directly to find out.
- Friday 5th April from your seller is no problem
- I try to be as flexible as I can time wise to accommodate the seller and would confirm an approximate time nearer the date, and also an update when I am about 30-60 minutes away on the day.
- Unpackaged items are no problem, I have all the necessary protective blankets and ratchet straps to make sure the items don't get damaged in transit. Alloy wheels and tyres would be no problem.
- Depending on collection time from Sevenoaks, I could deliver them to you on the same day on my way back to Leicester (where I am based) if suitable, or agree a specific delivery date that suits us both as Lutterworth is not too far from me.
- As with your seller, I would contact you to confirm an approximate time nearer the date, and also an update when I am about 30-60 minutes away on the day.
- As for any other information, I am also fully insured with Public Liability, Hire & Reward and Goods In Transit insurance up to £10,000. I am based in Leicester and operate regular runs between Leicester and London, and combining shipments on that route allows me to offer competitive prices to my customers. Working with Delivery Quote Compare is a good opportunity for me to achieve that but I need to obtain feedback to be able to attract more work thanks to customer confidence, and I would therefore be delighted if you wanted to go ahead with this job.
I hope this answers all your questions, and please feel free to ask me anything else you would like to know.
Thanks,
Adrien - (27-03-2019)
- Question:
Hi Adrien, thanks for getting back to me, you’ve put my mind at rest & ive gone ahead & accepted your quote via the site. I look forward to hearing from you soon to make further arrangements.
Paula. - (28-03-2019)
- Response:
Hi Paula,
That's great, many thanks. I will be in touch early next week to finalise the details with you.
Thanks again,
Adrien - (28-03-2019)
- Question:
Hi,
Regarding collection of the wheels on Friday, my seller is requesting a collection time of between 12.00 & 2.00 if there is anyway you can accommodate his request I’d be most greatfull as I’m sure will he.
Paula. - (01-04-2019)
- Response:
Hi Paula,
Yes of course that's no problem, I will aim to collect between 12:00 and 2:00 PM on Friday.
Regarding delivery to you, I will confirm but currently looking at either Friday evening or Saturday depending on timing and other drop offs. Otherwise next week if these dates are not suitable.
Thanks,
Adrien - (02-04-2019)
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