Further information: Hi welcome to our quote, We operate as a man and van service, so we would require assistance at each end to load/unload on heavy and large items.

**PLEASE CONTACT US PRIOR TO ACCEPTING OUR BID TO CONFIRM SPECIFIC COLLECTION / DELIVERY DATES AS DELIVERY SLOTS FILL UP QUICKLY.**

Upon acceptance of our bid, we will email an invoice which can be paid online via Paypal / Credit / Debit Card. You can also make payment via bank transfer free - the bank details will be included on the invoice or cash on delivery.

We use blankets, foam and straps where appropriate to protect and secure items during transit, however if your items are not pre packaged or wrapped at the point of collection we will not accept liability for items that are damaged.
we are a small family run business, and take pride in our work and the service we provide. Should you have any questions please drop me a message anytime.
Kind regards
Rachael

Question: Hi
Could you please pick up my headboard on Tuesday .
Thank you.

Paul - (04-11-2018)

Response: Hi Paul thank you for accepting our quote. Unfortunately we are not in the southern areas on a Tuesday but in the area on a Wednesday. we would be able to collect on the Wednesday afternoon/ late afternoon ( the routes have not been finalised as yet but I will be able to give a more specific time slot once these are done in the next few days) hope that's ok.
kind regards
Rachael - (04-11-2018)

Question: Hi Rachael

I have contacted the seller and he cannot do Wednesday.
He can do these :- Friday after 16.00, Sat, Sun, or Monday.
Many thanks

Pauline / Paul - (05-11-2018)

Response: Hi Pauline/Paul
Unfortunately we are only in the areas on a Wednesday and would not be able to collect any other day, should the seller be unable to accept collection on a Wednesday then we would ask that you contact the website provider where they can make arrangement for you to source an alternative transport provider. We do ask for all customers to contact us prior to accepting a bid to confirm collection dates etc and where possible we will try to collect when the customer requires however due to the routes that are set we are unable to do this on this occasion.
Kind regards
Rachael - (05-11-2018)

Question: I am waiting a response to see if the following Wednesday is ok. Will let you know.
Thanks

Pauline - (05-11-2018)

Response: No reply yet

Question: Hi Rachael
Just had a reply and collection could be this Wednesday or next Wednesday but after 16.00. Is this possible ?
Thanks

Pauline - (05-11-2018)

Response: No reply yet

Question: Hi Rachael,
I just wNt to check you got my email regarding Wednesday pick up after 16.00. Any Wednesday.
Thanks

Pauline / Paul - (05-11-2018)

Response: No reply yet

Question: Hi again,
Sorry for the confusion about the Twickenham pick up.
Paul & I still don’t know where that came from. Following our conversation today here is the address for the headboard collection.
Woodcroft, Cash Lane, Eccleshall. ST21 6HW
Could you help us as we have bought another two items.
Sideboard from Wrexham
Bed from Castle Donnington.
Many thanks

Regards

Pauline & Paul - (07-11-2018)

Response: No reply yet