Further information: Dear customer,

IMPORTANT!!!
PLEASE READ BEFORE BOOKING!
(To avoid any disappointments!)

OUR STANDARD QUOTE INCLUDES:

Typical Delivery Time: 5 -10 days.

We give 2 days notice of 3 hours time slots!

1 (ONE) MAN service! / Help required for bigger goods!

Insurance up to 10 000 GBP.

IMPORTANT:

If we transport your item without packaging, its on your own risk and we are NOT liable for any damages!

We don't charge extra for after working hours
or weekend collection/ deliveries.

We provide tracking number, as well as automated status notifications and live tracking on the day.

Check our excellent feedback!

*Standard Terms and Conditions apply!

THANK YOU for considering our quote!

Question: Hi,

When are you able to collect and delivery, also what would be the times.

Thanks - (10-10-2018)

Response: Hello! Our typical turnaround is 5-10 days. Once booked, we can start looking for time slots. We will ask 2 days in advance, if our first 3-hours slot is convenient. If not, we will ask again on our next run in the area.

Regards,
Ellie - (10-10-2018)

Question: Hello.
Thank you for your quote.
Could you confirm what dates / and what time slots you are able to collect and deliver for the £90 quoted?

Collection: Ebay item: Oak Sofa Bed – Frame only / already dismantled.
Collection from: Starcross, Exeter. EX6 8RJ - on one of the following dates: October 12th, 15th, 16th, 23rd, 25th, 30th, 31st
Delivery to, ,Duffield, Derby. DE56 4BP – within 2 weeks of collection

Many Thanks
David
- (10-10-2018)

Response: No reply yet

Question: Hello.
Thank you for your reply.
I understand you only give 2 days notice, but I am tied to the dates for collection as these have been given as possible dates by the seller who works shifts:
October 12th, 15th, 16th, 23rd, 25th, 30th, or 31st.
I have more flexibility on the delivery date - as I am at home most days.
If I book and pay the deposit, and you are not in the Exeter area on those dates, can you confirm I will get my deposit back? In which case I will go ahead and make payment.
Thank you
David

Collection: Ebay item: Oak Sofa Bed – Frame only / already dismantled)
Collection from: , Exeter. EX6 8RJ - on one of the following dates: October 12th, 15th, 16th, 23rd, 25th, 30th, 31st
Delivery to:, Derby. DE56 4BP – within 2 weeks of collection - (10-10-2018)

Response: Unfortunately we do not work with any specific dates and time inquiries for collection/delivery based on customers instructions



The reason is " unforeseen circumstances" that might occur very last minute - traffic , technical issues, circumstances beyond our control that might change the schedule and the customer will be left with negative feelings



We are customer oriented company and number one priority for us is our customer satisfaction - (11-10-2018)