Further information: Hi there we provide a friendly and reliable service. We can have your move done ASAP. Please let us know your requirements. Also what floor levels are the properties/items on and is there help to load and unload?
Thank you

Question: I have a order to collect at Ikea in Croydon and delivered to Maidstone. It is a flat packed sofa and will be ready for collection on Monday.
I would need to provide you with the collection details.

Would this be ok? - (13-07-2018)

Response: Hi are you going to be there to collect it, so we just pick up from you and deliver?

Or do you want us to go in and collect it for you and then deliver. Please let me know.

Thanks - (14-07-2018)

Question: Hi

I will not be there to collect as I am on a different site that day.
I will need for you to collect it and I can email you all the information you will need to collect the item.
IKEA have said that it will be available to collect after 6pm, would that be ok for you? - (14-07-2018)

Response: Hi okay I now understand. As we will have to go in to collect this will take more time, there will be
an additional 20 for that. If that is okay please accept now so we book it in. Thanks - (14-07-2018)

Question: Sorry for the delayed response
The additional £20 is fine. Are you still available today as I am awaiting store confirmation that the order is ready for collection? - (16-07-2018)

Response: Yes that is fine. Thanks - (16-07-2018)

Question: Thank you, the order is ready to collect but I need to give the store the full name of the person that is collecting it and they will need to take some ID with them, just for security on both ends - (16-07-2018)

Response: Okay you need to accept the bid before 4pm please and once you do that then we will get your contact details and send the name of the person.
Thanks - (16-07-2018)

Question: Bid has been accepted.

Can I please now request the name of the person that will provide ID at the collection point? - (16-07-2018)

Response: No reply yet