Further information: Hi. Please confirm availability with us before accepting the quote. When you want the pickup to be made? We can offer you the best price and better delivery services. You pay what you see. There are no added extras or hidden costs. We can negotiate everything, JUST ASK!!! Please spare a few moments to scan through our feedback. If you are about to accept our bid, please ask before the confirmation that we are still free for the day.! Best Wishes. Mike

Question: Hi Mike

Thanks for your quick response.

Could you quickly talk me through the protection the piano will have while in transit?

I'd also like to reiterate that the move will require no steps as both locations are ground floor (only a doorstep at either end!).

Many thanks
Freddie - (17-04-2018)

Response: Hello, Freddie
Thank you for letting us know.
Please do not worry, the item will be handled with care. We have blankets to cover the items during the transportation and straps to fix the items. We have insurance up to 25000 and it is in our interest for items to arrive the same condition as they were collected. We have piano trolley and our drivers have experience for moving upright pianos.
Let me know please if everything is fine and we will confirm the job.
Thank you.
Mike - (17-04-2018)

Question: Ok Mike sounds good to me.

There is usually someone at home at both addresses.

Do you have any weekday slots this week?

Many thanks
Freddie - (17-04-2018)

Response: We can collect your order on 21st this week, with 2 drivers and dleiver it on 24th, ot to collect on 24th and deliver it on 26th. Let me know please if it suits you. Regards. Mike - (17-04-2018)

Question: Collection on 24th and delivery on 26th works for us.

Is it possible to have collection on the 24th in the afternoon?

Thanks
Freddie - (17-04-2018)

Response: It`s hard to predict the time at the moment as it depends on our route, but I`m going to leave a notice for our manager about your time request and she will take into consideration.
Go ahead and accept us and we will arrange the job for you.
Thank you.
Mike - (17-04-2018)

Question: Hi Mike

Let's go ahead. Pick up on 24th and delivery on 26th.

Regards
Freddie - (17-04-2018)

Response: Thank you for accepting us! Please confirm the collection phone number, as well. Our manager will contact both sides a day before collection and delivery to confirm 3 hours window time slot of arrival.
Kind regards.
Mike - (17-04-2018)

Question: Great, my number is 07595 465511.

If you can’t get through to me please phone my wife Victoria, on 07763 981102 - she will be at home on Tuesday when your guys come round.

Again, if possible the preference is for an afternoon collection on Tuesday.

Thanks
Freddie - (22-04-2018)

Response: No reply yet