Further information: We would be delighted to complete your advertised delivery. Here are our terms and conditions:-
General
• We offer a collection and delivery service for a quoted price.
• We are VAT registered and VAT invoices will be provided on request.
• We do not subcontract our work to other couriers, nor do we act as freight-forwarders.
• Our service is to collect and deliver items using a single driver.
• 2-person collection/deliveries can be made with advance agreement.
• We allocate 2 hour collection and delivery windows 24 - 48 hours in advance. In the event of any travel disruption that jeopardises the collection/delivery window we will contact the customer to advise and give an updated estimated collection/delivery time.
• We will call customers when the driver is on his/her way, if requested.
• Our usual turnaround time to complete collections/deliveries is between 1-10 days
• We canstore items in our business unit between collections and deliveries.
Payment
• We accept cash on delivery, or payment in advance of delivery via Bank Transfer or debit/credit card.
• Any request for payment on account must be made/authorised before delivery day
Insurance
• Our large vans have Goods in Transit insurance to the value of £50,000 and our mini-vans to the value of £10,000
• We are very experienced in handling valuable/fragile items. We blanket-wrap furniture and secure all items in transit, as standard.
• On request, we offer a low-cost shrink-wrap service for added protection.
• There are conditions/exclusions laid down by our insurer

Question: Please advise asap and I will book up. Whats the soonest you can pick them up please? Do you pick up after 5pm, if not they can arrange for someone to be there during day? Not in a rush for delivery. - (12-01-2018)

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