Further information: Quotation based on the number of pieces,dimentions and weights provided. Pieces to be adequately packed for transit. Once confirmed, shipment will be booked, label created for next day collection then next day delivery. Please note that if shipment is on a pallet or weight exceeds 50kg price may be subject to change.

Question: This is a piece of family jewellery, what value does your insurance policy cover?

- (29-09-2016)

Response: Hi

We can value up to £5,000 but this will ba an additional £14.99

Thanks
Martin - (29-09-2016)

Question: Cheers Martin,

So this is 83.99 all in then?

What would the delivery time be?


Thanks,
Ben - (29-09-2016)

Response: Hi Ben

Yes that is correct, the website will take a fee from that and then the remaining amount will be due upon completion of delivery.
We could collect today/tomorrow deliver next day

Would you like us to proceed with the shipment?


Thanks
Martin - (29-09-2016)

Question: If you could please send through the insurance terms and conditions, I will review them and we can hopefully proceed after that.

Thanks,
Ben - (29-09-2016)

Response: Hi Ben
What is the total value of the goods?

The terms are in PDF but this site does not allow us to share email addresses until after an offer has been accepted.
If you wanted to accept I could send them through to you after

Thanks
Martin - (29-09-2016)

Question: Hi Martin,

Apologies for the radio silence. I was away for a number of days.

What are the next steps if I wish to proceed with this delivery?

Do you have a contact number on which I can call you on?


Thanks,
Ben - (04-10-2016)

Response: hi Ben

no worries
excellent, thanks for this opportunity

The site does not allow us to pass contact details over it, you have to accept my price then it will send me your contact details and I can drop you a call


Thanks
Martin - (04-10-2016)

Question: Great, if you could please copy and past the T&Cs across, then I will confirm it once I have read them.

Cheers,
Ben - (04-10-2016)

Response: Hi Ben

Please see the below T&Cs - Can you please confirm the value of the ring?
1. ENHANCED COVER World Options enhanced cover provides a level of cover above that which is obtainable as standard from the courier used to ship the goods. Therefore, any claim under World Options Enhanced cover will only be processed after a successful claim for loss or damage with the courier.
2. PERIOD OF COVER The Period of cover will commence when the goods leave the named collection address for the commencement of transit and ceases on delivery to the named delivery address or place of storage at the destination or on expiry of 30 days whichever may first occur.
3. GOODS / SUBJECT MATTER COVERED All Goods sufficiently packed and/or protected for transit not defined within Excluded Goods for which World Options have received instructions to provide enhanced cover including used and/or pre-used and/or second hand Goods.
4. PACKAGING All goods must be packaged in line with the following terms as a minimum, however further precautions may be necessary in many circumstances. As such, these terms do not constitute a warranty. (i) Two parcel labels must be placed on the package and the internal goods must also be labeled to identify both sender and receiver. (ii) Sufficient internal cushioning must be used to support the goods inside the box from internal movement. (iii) The use of a triple walled, corrugated cardboard box to provide external protection is required. Heavier items will need extra additional internal cushioning and support along with a stronger box. This needs to be sufficient to protect your goods from normal and irregular movements that take place in carrier systems.
(iv) Parcels must not be strapped or attached together. No claim can be made for any additional item that was strapped to the original in the event that they become separated in transit. (v) Any item travelling through courier services must be able to withstand a one metre drop.
5. EXCLUDED GOODS Precious metals, diamonds and other stones, fine art, antiques, watches, bullion, money, credit cards, debit cards, ATM cards, cash-replacement cards, store and gift vouchers and cards, travellers cheques, securities, bonds, deeds, bank notes, treasury notes, stamps and similar cash substitutes, travel tickets, event tickets and the like, manuscripts, documents of any description, weapons and explosives of any kind, live animals and plants, computer chips, memory modules, expansion cards, software licenses and the like, mobile telephones, pre-paid mobile vouchers, SIM cards, accessories and the like, cigarettes, processed tobacco products and the like, plasma screens, LCD screens, satellite navigation equipment, china, glass, fragile goods, illegal goods, tools, samples, exhibitions. 6. LIMITS OF COVER (i) Your item will be covered up to the declared value of the item being shipped subject to the following limits:
(a) Any one conveyance and/or any one location in the ordinary course of transit. (b) Any one own conveyance and/or any one location in the ordinary course of transit. (c) Goods in Transit within UK / UK up to Free On Board / Import / Export may be covered up to a maximum of £7,500.00, with the Exception of DHL and UPS services where cover of up to £50,000.00 may be obtained.
7. SIGNIFICANT EXCLUSIONS OR LIMITATIONS (i) Buyer’s/seller’s interest is excluded from this cover. (ii) World Options will not pay for loss or damage to goods caused by or due to:
(a) Insufficient or unsuitable packaging of the goods. (b) Seizure or removal by customs. (c) Customs delay or customs procedures. (d) Rust, oxidisation or discolouration of unpacked or unprotected goods stored on or above deck unless in a fully enclosed metal container.
(e) Climatic or atmospheric conditions or extremes of temperature. (f) Confiscation, seizure or removal by government agencies. (g) Electrical or mechanical breakdown or derangement. (h) Leakage, loss of weight or volume. (i) Wear & tear. (j) Moth damage. (k) Gradual depreciation. (l) Sonic bangs from aircraft or other aerial devices. (m) Terrorism, war, insurgencies, uprisings. (n) Radioactive contamination from nuclear devices.
(iii) Cover must be confirmed at the booking stage of a shipment and may not be retroactively applied once goods are in transit. (iv) In the event that the cover at the time of loss is less than the total value of the property you will only be entitled to recover up to the cover selected. (v) Cover may only be obtained for the cost price of the goods being shipped and not for the retail price. (vi) World Options will not be held liable for any loss of business due to any delayed, damaged or lost - (04-10-2016)

Question: Martin,

''EXCLUDED GOODS Precious metals, diamonds and other stones''

Surely this would mean that the ring would not be covered by the insurance??


Cheers,
Ben - (04-10-2016)

Response: Hi Martin

"Precious metals, diamonds and other stones'' refers to their raw state not a finished product. Example being; if shipping a diamond on its own or any high value metals

Thanks
Martin - (04-10-2016)

Question: Ok, thanks for clarifying.

Will confirm after lunch.

- (04-10-2016)

Response: No reply yet

Question: Martin,

I forgot my card this morning, so will book and pay once I am home this evening.

Thanks,
Ben - (04-10-2016)

Response: hi Ben

Not a problem
once I receive the confirmation I will drop you a mail to get the final details

Thanks
Martin - (04-10-2016)