Further information: Terms of our quote:

- Collection and delivery usually in 3 to 7 days
- One man service
- Full tracking and live tracking on the day
- Basic insurance cover (up to 100 GBP for packed goods ONLY!)

You can upgrade the following:

- Packing service (from 20 GBP per item)
- 2 man service (20 GBP per side)
- Outside working hours collection/ delivery (10 GBP per side)
- Lifting through floors (5/10 GBP per floor)
- Direct collection to delivery, no warehousing (60 GBP)
- Insurance to the full value of the item(s) if well wrapped/covered (3% of the item value)

Please message us, if you need any of the upgrades, so we can adjust our quote.
Regards,
Delivery team

Question: Good morning, very pleased to see your offer. When can you do next week because I have to make sure I am at home that day not at work. Next Monday works well for me but I am flexible just please let me know when.regards - (10-08-2022)

Response: Hey, our turnaround is within a week, 2 days notice with 3-hour time frames for collection and delivery. We will contact both parties directly to arrange, Cheers Delivery team - (10-08-2022)

Question: I just spoke to the person whom this wardrobe will be collected from, and he said that this wardrobe can only be collected after 17.30 any day as he is working during the day. Are you flexible? Or perhaps week end...
What are your thought are plz let me know - (10-08-2022)

Response: Hi yes, we are able to do that there is add a charge of 10 GBP for out working hours. - (10-08-2022)

Question: Brilliant, then I am going to book you now. But please you must let me know what day you will be delivering so I can arrange to be home early .regards - (10-08-2022)

Response: Rest assured we will give you 2 days notice prior delivery. - (10-08-2022)

Question: Hello, paid deposit but forgot to add late collection fee which you said will be £10. How can I add this now.
Also, wardrobe says that 40kg but I don't know how heavy it is.no one weights wardrobes, it's a second hand furniture. I gave you measurements, is that enough? There will be some one to help to laod it.
Regrds
- (11-08-2022)

Response: No reply yet

Question: Can you reply to my query please. And also, will you have something to wrap it up, like blanket or do I need to ask the seller to do that. - (11-08-2022)

Response: Hi its not problem we will add the amount when processing the order - (12-08-2022)

Question: Are you able to reply to my message - (11-08-2022)

Response: No reply yet

Question: Don't do anything don't add anything. I don't like service you providing!!! I want to cancel this order now - (12-08-2022)

Response: No reply yet

Question: I don't want anything to do with your company. Was just a question. Don't add anything because I am CANCELING this job with you because your communication is 0 and I don't like it. - (12-08-2022)

Response: There is no need to do anything, your order has already been canceled. have a nice day. - (12-08-2022)