Further information: We are a courier company specialized in transportation of furniture, eBay purchases, shop returns. Antiques, Pallets and cars
When money is tight, (or you are trying to increase your savings) and you still need to transport your goods -here we come offering ECONOMY SERVICE. Please note that the service might take up to 10 days, depends on the collection/delivery area and includes “ONE MEN IN A VAN SERVICE “only (additional assistance for loading/unloading is required at both ends if there's heavy/bulky items). However, as we value our customer a lot, we do our best to deliver within 7 days
We can also offer EXPRESS DELIVERY (within 3 business days)- please check our availability before you accept the quote
If you are unavailable for collection/ delivery during business days, we could also arrange a slot over the weekend. Our friendly customer support team will take into consideration all your request and will respond ASAP
We show special care to all items we transport, but we strongly recommend your items to be wrapped/packed prior to collection. We can also offer you BUBBLE WRAP PACKING SERVICE (additional charges apply)
We also offer:
DIGITAL CONSIGMENT NOTES and PROOF OF COLLECION/DELIVERY
ONLINE MONITORING STAUS OF YOUR ORDER TROUGH OUR ONLINE DATA BASE
LIVE TRACKING OF YOUR DRIVER ON THE DAY
AUTOMATED EMAIL/TEXT NOTIFICATIONS
With the current CORONA VIRUS situation, we are pleased to report that our level of customer service remains unchanged.
We are handling all our customer queries in the same efficient and friendly manner.
WE DO NOT JUST PROVIDE SERVICE-WE MAKE IT HASSLE FREE
THANK YOU FOR CHOOSING OUR SERVICES

Question: Hello.
Do you work on Bank Holidays.
? Collection Thursday 2nd June in the morning.
If not would you have any availability week commencing 6th June.
Many Thanks - (29-05-2022)

Response: Hi there. We are happy to collect your items On Thursday morning, but the delivery will take place next week. Feel free to accept our quote if that suits you best - (30-05-2022)

Question: Yes I would like to go ahead with this please. I will just need to know what day will suit you best for delivery to ensure someone at the house.
Thank you - (30-05-2022)

Response: We always contact both ends a day in advance to confirm the day and ETA for collection/delivery and text half an hour before arrival too. All items are covered with blankets and secured with stripes during transportation as part of our standards. - (30-05-2022)

Question: Just checking that you are collecting tomorrow am as I haven't had any details back since booking yesterday.
Thank you
- (01-06-2022)

Response: The collection of the sofa and armchair will take place At the beginning of the week commencing June 6 due to the bank holidays. We will contact relevant parties 24 hours prior to collection/delivery to confirm all details. We appreciate very much your patience - (02-06-2022)

Question: I need to arrange the collection for Wednesday 8th June as that is the day there will be someone at home.
Thank you - (03-06-2022)

Response: We would like to collect Order N 19281/1133536: X1 sofa x1 arm hair from 5 Selby Street Henhull NANTWICH CW5 6XQ on 07-Jun-2022 between 15:30 and 18:30 . Please reply YES to confirm or NO to decline the slot. We kindly remind you that we provide "one man in a van service" only and if the items are bulky or heavy we require additional assistance for loading/unloading. We reserve the right in case of unforeseen circumstances such as poor weather conditions, technical issues etc. on the day to postpone your service and to schedule the next slot available HFLService - (06-06-2022)

Question: Yes that is fine.
Thank you - (06-06-2022)

Response: Thank you - (07-06-2022)