Further information: Dear customers, We're confident in our ability to provide high quality care for your goods. We have a large Luton van and 2 people to transport your goods (additional charge applies if you require lifting through floors). Our quote is for door-to-door service. You can additionally go for our packing service which is at extra cost (ask for more details), We aim to complete your order for up to 10 working days, however, in some areas we go only once a week so please ask for approximate collection & delivery dates before you accept our quote.